Dream of the Grand Hotel
Interviewing the manager Wang Er-bi to explore the expectations of the Grand Hotel employees; Giving questionnaires to the visitors to discover the their dreams of the Grand Hotel~ ~

The Dream of the Grand Hotel ~ ~ Survey - Tourist

1. Where are you from?

Ans

Taipei city

other cities

China

Other countries

Number

3

16

0

2

Percentage

14%

76%

0%

10%

7-2-1

 

2. How many times have you been to Grand Hotel?

Ans

Never

once

twice

many times

Number

2

12

3

4

Percentage

10%

57%

14%

19%

7-2-2

 

 

3. Do you know Grand Hotel used to be a famous temple?

Ans

Yes

No

Number

7

13

Percentage

35%

65%

7-2-3

 

4. Do you know there are tunnels to Jian Tan Park and Bei An Park?

Ans

Yes

No

Number

10

9

Percentage

53%

47%

7-2-4

 

5. Do you know there is a sky garden in Grand Hotel?

Ans

Yes

No

Number

5

16

Percentage

24%

76%

7-2-5

 

6. Do you know about the Smiling Pin event that has being going on at Grand Hotel recently?

Ans

Yes

No

Number

4

17

Percentage

19%

81%

7-2-6

 

7. What part(s) do you think is the most recommendable about Grand Hotel? (may select more than one)

Ans

Service quality

view

historic culture

Grand Hotel architecture

Grand Hotel decoration

Other

Number

6

11

11

14

7

0

Percentage

12%

22%

22%

30%

14%

0%

7-2-7

 

8. What do you think Grand Hotel needs to improve? (may select more than one)

Ans

Service attitude

Dining & Accommodation comfortable degree of environment
appearance of the environment

Decoration

Other

Number

5

6

3

3

4

5

Percentage

19%

23%

12%

12%

15%

19%

7-2-8

 

9. Do you think there is anything Grand Hotel need to improve? (may select more than one)

Ans

Promotional event

traffic convenience

tour marketing

technique

Other

Number

1

8

4

6

3

Percentage

5%

36%

18%

27%

14%

7-2-9

 

10. Would you like to know more about Grand Hotel if you can?

Ans

Yes

No

Number

18

3

Percentage

86%

14%

7-2-10

 

11. What kinds of event do you think the hotel should host? (may select more than one)

Ans

Cultural tour

tunnel tour

architecture tour

international etiquette course

Other

Number

13

13

7

4

1

Percentage

34%

34%

18%

11%

3%

7-2-11

 

 

12. Would you like to come to Grand Hotel again in the future?

Ans

Yes

No

Number

22

1

Percentage

96%

4%

7-2-12

 

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